socosorisilamirocari Logo

socosorisilamirocari

Privacy Policy

We believe transparency about how we handle your personal information builds the foundation of trust. This policy explains our commitment to protecting your privacy while helping you achieve your budget optimization goals.

Last Updated: March 15, 2025

Information We Collect

When you use socosorisilamirocari's budget optimization services, we collect information that helps us provide personalized financial guidance. This includes details you provide directly and information we gather about how you interact with our platform.

Personal Information You Provide

  • Contact details including name, email address, and phone number
  • Financial information necessary for budget analysis and recommendations
  • Account preferences and communication settings
  • Information shared during consultations or support interactions
  • Feedback and survey responses about our services

Automatically Collected Information

Our platform automatically collects certain technical information to improve functionality and user experience. This includes your device type, browser information, IP address, and how you navigate through our website. We use cookies and similar technologies to remember your preferences and provide a more personalized experience.

How We Use Your Information

Your information enables us to deliver effective budget optimization services tailored to your specific financial situation. We analyze your data to provide insights, recommendations, and ongoing support that helps you achieve better financial outcomes.

Service Delivery

Creating personalized budget plans, tracking your progress, and providing relevant financial recommendations based on your goals.

Communication

Sending service updates, responding to inquiries, and sharing educational content that supports your financial journey.

Platform Improvement

Analyzing usage patterns to enhance our tools, develop new features, and ensure our services meet evolving client needs.

Security & Compliance

Protecting against fraud, maintaining account security, and meeting legal obligations under Australian privacy laws.

Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. socosorisilamirocari does not sell or rent your personal data to third parties for marketing purposes. We only share information in specific circumstances that directly support your service experience or meet legal requirements.

Service Providers

We work with carefully selected service providers who help us deliver our budget optimization services. These partners include cloud hosting providers, payment processors, and analytics services. All service providers are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.

Legal Requirements

In rare circumstances, we may disclose your information to comply with legal obligations, respond to lawful requests from government authorities, or protect our rights and the safety of our clients. We will always seek to limit such disclosures to the minimum necessary information.

We never share your financial information for marketing purposes or with companies seeking to sell you products or services.

Your Privacy Rights Under Australian Law

As an Australian business, socosorisilamirocari complies with the Privacy Act 1988 and the Australian Privacy Principles. You have specific rights regarding your personal information, and we've established clear processes to help you exercise these rights effectively.

Access and Correction

You can request access to the personal information we hold about you at any time. If you believe any information is incorrect or outdated, you can request corrections. We'll respond to access requests within 30 days and make corrections promptly when needed.

Data Portability

You have the right to receive your personal information in a structured, commonly used format. This allows you to transfer your data to another service provider if you choose. We'll provide this information within 45 days of your request.

Deletion and Restriction

You can request deletion of your personal information, subject to certain legal and operational requirements. We may need to retain some information for legal compliance or legitimate business purposes, but we'll explain any limitations clearly.

  • Request a copy of all personal information we hold about you
  • Correct inaccurate or incomplete information in your profile
  • Request deletion of your account and associated data
  • Object to certain types of data processing
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner

Data Security and Protection

Protecting your financial information is our highest priority. We've implemented comprehensive security measures that meet industry standards and exceed basic requirements for financial service providers in Australia.

Technical Safeguards

All data transmission occurs through encrypted channels using TLS 1.3 protocol. Your information is stored on secure servers with multiple layers of access controls, regular security updates, and continuous monitoring for potential threats. We use advanced firewalls and intrusion detection systems to prevent unauthorized access.

Access Controls

Only authorized socosorisilamirocari staff members who need access to provide your services can view your information. All access is logged and regularly audited. Our team members undergo security training and are bound by strict confidentiality agreements.

Data Backup and Recovery

We maintain secure, encrypted backups of your information to prevent data loss. These backups are stored in geographically separated locations within Australia and are subject to the same security controls as our primary systems.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and meet legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Active Account Information

While your account remains active, we maintain your personal and financial information to provide ongoing budget optimization services. This includes your profile information, financial data, and service history.

Closed Account Data

After you close your account, we retain certain information for legal and regulatory compliance purposes. Financial records are typically retained for seven years as required by Australian business record-keeping laws. Marketing preferences and communication logs are deleted within 90 days of account closure.

Automatic Deletion

We've implemented automated systems that delete unnecessary data according to our retention schedule. This ensures we don't keep your information longer than needed while maintaining records required for legal compliance.

Cookies and Tracking Technologies

socosorisilamirocari uses cookies and similar technologies to enhance your experience on our website and platform. These small files help us remember your preferences, analyze how you use our services, and provide personalized content.

Essential Cookies

Some cookies are necessary for our website to function properly. These include session cookies that keep you logged in, security cookies that protect against fraud, and cookies that remember your basic preferences. These cookies cannot be disabled without affecting the functionality of our services.

Analytics and Performance

We use analytics cookies to understand how visitors interact with our website. This helps us identify areas for improvement and ensure our services meet user needs. You can opt out of these cookies through your browser settings without affecting core functionality.

Managing Cookie Preferences

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though this may impact your experience on our website. We provide clear information about our cookie usage and obtain your consent for non-essential cookies.

International Data Transfers

socosorisilamirocari primarily stores and processes your information within Australia. However, some of our service providers may process data in other countries with adequate privacy protections. When international transfers occur, we ensure appropriate safeguards are in place.

Approved Countries

Any international data transfers occur only to countries that the Australian government has determined provide adequate privacy protection, or to service providers who have implemented approved safeguards such as binding corporate rules or standard contractual clauses.

Transfer Safeguards

When your information is processed outside Australia, we ensure the same level of protection through contractual obligations, certification schemes, or other approved mechanisms. You have the right to request information about any international transfers of your data.

Changes to This Privacy Policy

We review and update this privacy policy regularly to ensure it remains accurate and reflects current practices. When we make significant changes that affect how we handle your personal information, we'll notify you directly and provide details about what has changed.

Notification Process

For material changes to this policy, we'll send you an email notification at least 30 days before the changes take effect. We'll also post updates on our website and may display notifications when you log into your account. This gives you time to review changes and contact us with any questions.

Your Options

If you disagree with changes to our privacy practices, you can choose to close your account before the changes take effect. We'll work with you to ensure a smooth transition and provide any information you need about your data rights during this process.

We'll never make changes that reduce your privacy rights without giving you the opportunity to opt out or close your account.

Privacy Questions and Contact Information

If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: help@socosorisilamirocari.com
Phone: +61 3 5441 6717
Mail: 10 Short St, Bendigo VIC 3550, Australia
Our privacy team typically responds to inquiries within two business days. For urgent privacy concerns, please call our office directly.